Ability to produce customer letters and calculations sheets
Redress Manager is continually developing to meet the growth area of complaint and we can incorporate bespoke elements to meet with your specific requirements.
Load data in customer, account and transactional data from core systems to be processed as part of rectification
Letters and cheques
Letters and cheques module for defining templates for pdf documents with printing via Communisis
We have a team of professionals that can map out a workflow for your rectification process including critical QA points
We can assist with retrieving the correct data from your systems and use our tools to manipulate your data
Manages workflow for data including extraction, calculation, QA and letter production